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Privacy Policy

Privacy Policy – Prime Landbase Pvt Ltd

Prime Landbase Pvt Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website: https://primelandbase.com/

1) Company Information

Prime Landbase Pvt Ltd
Address: 10th floor, Tower 1, DLF Corporate Greens, 1010-1011, Southern Peripheral Rd, Sector 74A, Gurugram, Haryana 122004
Email: info@primelandbase.com
Phone: +91-8926-361-361
Director: Ratnesh Mishra

2) Information We Collect

When you fill a form, contact us, or share your details with us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • City

We only collect information that is required for communication and service purposes.

3) How We Collect Your Information

We collect your personal data through:

  • Website forms (enquiry/contact forms)
  • Meta Ads (Facebook/Instagram lead forms)
  • CRM lead collection (Bitrix CRM)

4) How We Use Your Information

Your information is used for:

  • Contacting you regarding property enquiries
  • Sharing project details, pricing, site visits, and offers
  • Providing customer support
  • Lead management and internal business operations
  • Improving marketing performance and service quality

We do not sell your personal data.

5) Data Sharing Policy

Prime Landbase Pvt Ltd does not share your personal data with any third party for selling or misuse.

Your data is accessed only by:

  • Authorized company staff
  • Related internal team members who manage customer communication and service

6) Use of CRM (Bitrix CRM)

We store and manage customer data using Bitrix CRM to ensure smooth communication and lead management.

All data is used only for internal business purposes.

7) Cookies Policy

Our website uses cookies to improve user experience and analyze website traffic.

Cookies help us:

  • Track website performance
  • Improve marketing campaigns
  • Understand visitor behaviour

You can disable cookies anytime from your browser settings, but some site features may not work properly.

8) Use of Meta Ads & Tracking

We may use Meta (Facebook/Instagram) advertising tools to generate leads and measure campaign performance.

This may include tracking pixels/cookies to improve ad targeting and user experience.

9) Data Security

We take reasonable steps to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss or alteration

However, no online system is 100% secure, so we cannot guarantee absolute security.

10) Data Retention

We keep your personal data only as long as required for:

  • Customer support
  • Lead follow-ups
  • Business operations
  • Legal or compliance needs

Once the purpose is completed, data may be deleted or archived securely.

11) Refund Policy

Refund-related terms are covered under our Terms & Conditions / Refund Policy page.
We request users to review the refund terms before making any payment or booking.

12) Your Rights

You can request us to:

  • Update your personal information
  • Remove or delete your data from our system
  • Stop marketing communication

To request this, contact us at: info@primelandbase.com

13) Policy Updates

Prime Landbase Pvt Ltd may update this Privacy Policy anytime.

Changes will be posted on this page and the updated date will be revised accordingly.

14) Contact Us

For any privacy-related query, contact:

📩 info@primelandbase.com
📞 +91-8926-361-361
📍 10th floor, Tower 1, DLF Corporate Greens, 1010-1011, Southern Peripheral Rd, Sector 74A, Gurugram, Haryana 122004